Providing top-notch support to your website users is a must. However, it can be tricky to find the best channels for connecting with them, especially if you have an international audience. WhatsApp and Join.chat offer a solution.
In this article, we’ll discuss the benefits of WhatsApp and integrating it with your WordPress site. Then we’ll walk through how to do just that using Join.chat. Let’s dive in!
WhatsApp is a messaging app available for mobile and desktop:
As a support channel, WhatsApp is useful because it is fairly well-known worldwide, enabling you to reach your international user base from a single platform. It also offers voice and video calling, which enables you to offer voice call assistance globally – a tricky undertaking with a traditional phone line.
Join.chat is a WordPress plugin that enables you to add a floating WhatsApp contact button to your site:
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How to Add a WhatsApp Contact Button to Your WordPress Site With Join.chat – Keep Reading »
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